Gunn Buick GMC
  • 12526 IH 35 North  | 
  • San Antonio, TX | 
  • 78233
  • Sales:  | 
  • Service:

Privacy Policies

Privacy Policies effective October 12, 2009

This is a General Motors Company ("GM") sponsored site. To view General Motors Company’s privacy statement click here: http://www.gm.com/privacy/#scope.

GM will have access to your name and other personal information you enter here. GM dealers and third parties will also have access to personal information you enter here and your browsing activities on this page in order to provide you the dealer locator services you are requesting. The role of each party is explained below and links to applicable privacy statements are provided.

Collection and Use of Your Information by GM

When you choose a GM dealer and request a quote or ask a question, the personal information you provide is collected by GM and treated in accordance with the GM Privacy Statement for U.S. Consumers. To opt-out of GM contacting you for marketing purposes click here: http://www.gmcontactpreferences.com. In addition, GM’s use of cookies and other tracking devices is also discussed in GM’s Privacy Statement which you can access here: http://www.gm.com/privacy/#scope.

Information Directed to Our Dealers

When you complete a form on this website to ask a question of or request a quote from a GM dealer, the information you submit is forwarded by GM to the GM dealer you selected. Each GM dealer is independent of GM and the dealer you direct your communication to will have its own privacy statement. Please contact the dealer or visit the dealer’s website for more information on its privacy practices.

Use of Cookies and Other Tracking Devices by Third Parties

Cookies placed or recognized on your computer’s Web browser by third-party advertising companies on this or other websites are used in conjunction with web beacons at this website to evaluate online advertising or to tailor promotions and other marketing messages to you. One of the third-party advertising companies we use in conjunction with the web beacons on this website is DoubleClick. To learn how to “opt out” from the use of the DoubleClick web beacons, please visit http://www.doubleclick.net/us/corporate/privacy. To disable the collection of information by all web beacons used on this website, you must refuse cookies, as described in GM's Privacy Statement for U.S. Consumers, above.

Changes to these Privacy Policies or Statements

Any changes to the treatment of personal information collected on this site will be governed by the Privacy Statement or Policy of the collecting entity. Please review the individual Privacy Policy or Statement for changes.

This Privacy Statement is effective as of October 12, 2009

Terms of Use


Gunn Buick GMC  | Located in San Antonio, Texas servicing New Braunfels, Texas | New and Pre-Owned GMC Buick, Cars, Trucks and SUVs | Home

TRUSTe online privacy certificationGUNN WEBSITE PRIVACY POLICY

Effective Date: 09/01/2011

The Gunn Automotive Group, including Gunn Auto, Gunn Acura, Gunn Buick-GMC, Gunn Chevrolet, Gunn Honda, Gunn Infiniti, Gunn Nissan, Gunn Fleet, Gunn Collision Centers and Geared-Up (“Gunn”, “Gunn Automotive”) is committed to protecting your online privacy. This Privacy Policy applies to Gunn websites and governs data collection, usage and security. By using one of these Gunn websites, you consent to the data practices described in this statement.

Information Collection and Use
The types of personal information Gunn collects and shares will depend on how you use our website. In connection with your transaction or request for information, Gunn may acquire information about you as described in this notice, which we handle as stated in this notice. You can visit Gunn’s website to find our One Simple Price, our inventory, read information, or use our online tools (calculators, etc.) without telling us who you are and without revealing any personal information. The information we collect and store during this type of website visit can include: your IP address, browser type, domain names, access times and referring website addresses. We use third party tracking-utility partners to gather this information automatically and store it in log files. Gunn uses this information for the operation of the service, to maintain quality of the service and to provide general statistics regarding the use of the Gunn Automotive website. There are instances where Gunn requests personally identifiable information to provide you a service or correspondence. We may collect non-public, personal information about you from: Information we receive from you on applications, email or other forms, such as your name, address, phone number, email address, age and credit information, including your Social Security Number and information about your income.

Information we receive from a consumer reporting agency or other outside source such as account balances, payment history, credit history and credit scores.

If you choose to apply for a job with Gunn we will collect information such as your name, email address, phone number and resume. We will only use this information for the purposes of reviewing your application for a position. We will only retain the information you submit for six months.

When you send email, submit a form or send other communications using the Gunn website, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.

If you directly disclose personally identifiable information or personally sensitive data through a Gunn public message board, this information may be collected and used by others.

The Gunn Websites include links to other web sites whose privacy practices may differ from those of Gunn. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any web site you visit. Gunn is not responsible for the privacy statements or other content on web sites outside of the Gunn family of web sites.

Information Sharing and Disclosure
Gunn Automotive collects and uses your personal information to operate the Gunn website and deliver the services you have requested. Gunn does not sell, rent or lease its customer lists to third parties. We do not disclose, nor do we reserve the right to disclose, any non-public personal information about our consumers, customers, or former customers to anyone, except as permitted by law or in the ways outlined in this privacy policy. We do not sell your personal information to third parties. We may disclose non-public personal information about you, as a consumer, customer or former customer, to non-affiliated third parties such as banks, credit unions and other financial institutions, automotive manufacturers or others that maintain and safeguard our information in order to process the services and products you have requested, as permitted by law.

Gunn keeps track of the websites and pages our customers visit within the Gunn website in order to determine what Gunn services are the most popular. This data is used to deliver customized content and advertising to customers whose behavior indicates that they are interested in a particular subject area.

Gunn Automotive uses your personally identifiable information to share information with our affiliates (other companies with the Gunn name) for their everyday business purposes about your transactions and experiences.

Gunn may share data with trusted service providers to help us perform statistical analysis, send you email or postal mail, provide customer support, collect and display customer testimonials and reviews, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Gunn, and they are required to maintain the confidentiality of your information.

Gunn will disclose your personal information without notice only if required to do so by law to respond to court orders, legal investigations or report to credit bureaus; when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, and to any other third party with your consent to do so.

If Gunn is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Communications From the Site

We may send you strictly service-related announcements on rare occasions when it is necessary to do so. Generally, you may not opt-out of these communications, which are not promotional in nature.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, amend, delete/deactivate it by emailing our Customer Support at ecommerce@gunnauto.com.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Testimonials

We use a third party service provider to post customer testimonials on our web site which may contain personally identifiable information. The customer's consent is obtained via email prior to posting their testimonial. If you would like to request the removal of your testimonial you may follow the instructions you received upon consenting to have your testimonial posted.

Tell-A-Friend

If you choose to use our referral service to tell a friend about our site or products, we will ask you for your friend’s name and email address or mobile number. We will automatically send your friend a one-time email inviting him or her to visit the site or text message with information of your choosing. Gunn does not store this information beyond the sole purpose of sending this one time email or text message.

Information Security
Gunn Automotive secures our personal information from unauthorized access, use or disclosure. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. Gunn secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. When personal information is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol

Use of Cookies
A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We do link the information we store in cookies to any personally identifiable information you submit while on our site.

We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

The use of cookies by our partners, affiliates, tracking utility company, service providers is not covered by our privacy statement. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company, service providers use session ID cookies to make it easier for you to navigate our site.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify our browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Gunn website services or websites you visit.

Clear Gifs

Our third party advertising partner employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We tie the information gathered by clear gifs to our customers’ personally identifiable information.

Changes to this Website Privacy Policy
Gunn Automotive will occasionally update this Website Privacy Policy. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. A revised Privacy Policy will only apply to data collected subsequent to its effective date. We encourage you to periodically review this Policy for changes.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at: ecommerce@gunnauto.com or via postal mail at 227 Broadway, San Antonio, TX 78205

NOTICE AND CONSENT REGARDING ELECTRONIC DISCLOSURES 

Electronic Delivery of Disclosures:
You are electronically submitting a loan application and/or other documents through a Gunn Automotive website (“Gunn”).    We can only give you the benefits of this service by conducting our business through the Internet.  In order to do this, we need your consent to receive certain Disclosures electronically.  This document informs you of your rights when receiving legally required disclosures, notices and information (“Disclosures”) from Gunn.
By completing and submitting a loan application and/or other document through Gunn, you acknowledge receipt of this document and consent to the electronic delivery of such Disclosures
Disclosures related in any way to your loan application and/or other documents completed and submitted to Gunn electronically will be provided to you electronically through our website.  Your consent to receive Disclosures and to do business with Gunn electronically applies only to the loan application and any other documents currently being submitted.
Paper Copies of Disclosures: Should you wish to obtain a paper copy of any of the Disclosures, you may send a written request for any specific disclosures to Gunn Automotive Group, Attn: Written Disclosure Request, 227 Broadway, San Antonio, Texas 78205.  Please include the address where you want the requested paper copies of Disclosures mailed.  Paper copies of the requested disclosures will be provided to you at no charge.
Hardware and Software Requirements: In order for you to access and retain the Disclosures electronically, you must have access to a computer equipped with the following software and hardware:  Internet Explorer 6.0 or above or equivalent software; and hardware capable of running this software.
Withdrawing Consent: You may withdraw your consent to receive the Disclosures electronically only prior to completing and submitting your loan application and any other documents electronically and only by choosing not to complete and submit your loan application and any other documents electronically.  If you withhold or withdraw your consent to receive the Disclosures electronically, you cannot do business with us electronically.  Because we will provide Disclosures to you instantaneously as part of the online loan application process, once you proceed with completing and submitting your loan application and any other documents to us electronically, you will not be able to withdraw your consent to receive Disclosures electronically.  However, you can request paper copies at no charge as set forth above.  Should you decide to withdraw your consent, the legal validity and enforceability of prior electronic Disclosures will not be affected.
Changes to Your Contact Information: Keep us informed of any change to your e‑mail or mailing address or other contact information.  You should notify us by email at ecommerce@gunnauto.com of any such changes.

 

BY SUBMITTING YOUR APPLICATION AND/OR OTHER DOCUMENTS, YOU ACKNOWLEDGE AND REPRESENT THAT YOU HAVE THE REFERENCED HARDWARE AND SOFTWARE CAPABILITIES NECESSARY FOR YOU TO ACCESS AND RETAIN ALL DISCLOSURES IN ELECTRONIC FORM.

BY COMPLETING AND SUBMITTING YOUR LOAN APPLICATION AND ANY OTHER DOCUMENTS ELECTRONICALLY THROUGH OUR WEBSITE, YOU CONSENT TO HAVING ALL DISCLOSURES PROVIDED OR MADE AVAILABLE TO YOU IN ELECTRONIC FORM, INCLUDING GUNN'S WEBSITE PRIVACY POLICY AND LEGAL TERMS AND CONDITIONS, AND CONSENT TO DOING BUSINESS WITH US ELECTRONICALLY.
Gunn Buick GMC | 12526 IH 35 North | San Antonio, TX | 78233
Sales: (866) 468-6484 | Service: (866) 719-9369